Junior Customer Success Manager (AI Marketing)

Are you a relationship builder with a passion for digital growth? Do you effortlessly maintain an overview of complex customer journeys and know exactly how to help organizations achieve adoption and impact? At In Space, we are looking for a Customer Success Manager who makes a difference—someone who thinks in terms of customer value, communicates effectively at all levels, and delivers outcomes. Ready for a role where you set the pace for customer success? Let’s launch.

What we offer you

• Salary: Between €2,800 – €3,500 per month (based on full-time).

• Company car: Because you will be hitting the road to visit clients.

• Vacation: 23 days off per year (based on a 40-hour workweek). 🎉

• Culture: Next-level team outings and parties; our party team ensures we occasionally break free from gravity.

• Impact: High levels of freedom and responsibility to truly grow your client portfolio.

• Growth: Room to develop your skills, leadership, and career—we believe in your next level.

• The View: The most beautiful skyline view in the Netherlands as your daily inspiration.

We are the future of online discoverability

AI is changing how people search and how companies are found. We ensure our global clients remain visible, even in the world of LLMs like ChatGPT. Our smart AI software builds online authority: it creates content strategies, writes content, performs technical optimization, publishes to client websites, and optimizes based on data where necessary. As Customer Success Manager, you ensure clients get maximum value from this: faster launches, higher adoption, better results, and longer-lasting relationships.

What you will do

As a Customer Success Manager, you are the director of customer value. You will:

• Onboard a high volume of new clients following a streamlined process.

• Identify opportunities and risks early on and take action, discussing these with our tech teams.

• Advise on and support the content strategy generated by our software.

• Ensure a top-tier customer experience for every client at In Space.

• Assess client websites to determine what needs to be done to make them “AI-ready” for our software.

• Translate client feedback into product improvements and help make our processes smarter.

What you bring to the table

• At least 1 year of experience in Customer Success, Account Management, or Project Management—preferably in digital marketing, SaaS, or SEO.

• Strong communication skills: You know how to challenge clients, manage expectations, and report clearly.

• Proactive and organized: You maintain an overview, even when managing multiple tasks simultaneously.

• International/SEO experience is a plus (not a must, but definitely cool).

• Fluent in Dutch and English (both written and spoken).

• Available immediately.

How to Apply

Do you feel the energy? Ready to take our clients and our team to the next level? Send your CV and motivation to gd@inspace.io, and we will be in touch soon!

Let’s build the future together, automatically!