Privacy policy
Introduction
Welcome to INSPACE (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website and services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website.
Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Subscribe to our newsletter
- Request a quote or consultation
- Apply for employment
- Engage with our services
This information may include:
- Name and contact information (email, phone number, address)
- Company information
- Project details and requirements
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website
- Device information
Social Media Integrations
Our services, including Aura from InSpace (“Aura”), may allow users to connect third-party social media accounts, including Facebook and Instagram, provided by Meta Platforms, Inc.
When a customer chooses to connect a social media account, we may receive and process information made available through the relevant platform and the permissions granted by the customer. Depending on the features used, this may include:
- account, profile, Page and Instagram professional account identifiers;
- account and profile information made available through the platform;
- access tokens and authorization information required to maintain the connection;
- content and associated metadata required to create, schedule, publish or manage social media posts;
- performance, engagement and insights data made available through the platform.
We use this information solely to provide and operate the social media functionality requested by the customer, including connecting accounts, managing and publishing content, retrieving permitted insights, maintaining account integrations, and improving the operation of our services.
We do not sell personal information obtained through these integrations.
Customers may disconnect a connected social media account at any time through the applicable service or platform settings. Disconnecting an account prevents Aura from accessing new data through that connection, subject to the functionality and permissions provided by the relevant platform.
Customers may also request deletion of data associated with their connected social media accounts as described in our Data Deletion Instructions.
Our use of information received from Meta APIs is subject to Meta’s applicable Platform Terms and policies.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To deliver our SEO and digital marketing services
- Communication: To respond to your inquiries and provide customer support
- Marketing: To send you relevant updates, newsletters, and promotional materials (with your consent)
- Improvement: To analyze website usage and improve our services
- Legal Compliance: To comply with applicable laws and regulations
- Security: To protect against fraud and ensure website security
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- Consent: We may share information with your explicit consent
- Social Media Platforms: When you choose to connect a third-party social media account, we may exchange information with that platform as necessary to authenticate your account and provide the social media integration features you request
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
We regularly review and update our security practices to ensure the protection of your information.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent for marketing communications
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
Types of cookies we use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used for targeted advertising and marketing
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: +31 (0) 85 – 020 2759
Address: InSpace HQ, High Tech Campus 91, 5656 AG Eindhoven
